Frequently Asked Questions
Everything you need to know about shopping with Shagun
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, Shagun ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How can I track my order status?
Once your order is shipped, you can track its progress by clicking the link in your shipping confirmation email or by logging into your account on our website.
Are the products on your site authentic?
Absolutely. At Shagun, we source our inventory directly from authorized distributors and manufacturers to ensure 100% product authenticity and quality.